FAQs

A third party is considered to be anyone who is not the account holder/owner of the account. For the purposes of a funding or withdrawal transaction, the name(s) on the FOREX.com trading account must be an exact match with the name(s) on the account of the other financial institution.

Funds can only be transferred between two trading accounts if the accounts are linked. Trading accounts can only be linked if the name of the account holders are the same, the two trading accounts are the same account types, and the base currencies of the trading accounts are the same.

For example, we can link two trading accounts if the name of the account holder is the same, the two trading accounts are individual trading accounts, and the base currency of the trading accounts are both in EUR. However, we cannot link two trading accounts if one of the trading accounts is an individual account and the other is a joint account and if both of the trading accounts are individual trading accounts but one has a base currency of USD and the other has a base currency of EUR.

Once the accounts are linked, you may log into the MyAccount page and proceed to Funding > Transfer to request the transfer between your two linked trading accounts. The normal processing time for transfer requests is up to 1-2 business days.

To request a different base currency, please make sure your trading account has a balance of zero. Then email eusupport@forex.com confirming the account has a zero balance and the base currency you would like the trading account to be.